Frequently Asked Questions

Find answers to the most common questions about WicSwap, trading, liquidity provision, and the WicChain ecosystem.

General Questions

What is WicSwap?

WicSwap is a decentralized exchange (DEX) built on WicChain that allows users to trade cryptocurrencies without intermediaries. It uses an Automated Market Maker (AMM) model similar to PancakeSwap and Uniswap.

How is WicSwap different from other DEXs?

• Built on WicChain: Ultra-low fees and fast transactions
• Enhanced Features: Advanced trading tools and analytics
• WICS Rewards: Native token rewards for liquidity providers
• Cross-Chain Bridge: Easy asset transfers from other networks
• Community Governance: Decentralized decision-making

Is WicSwap safe to use?

Yes, WicSwap prioritizes security through:

• Smart contract audits by leading firms (CertiK, PeckShield)
• Bug bounty programs with substantial rewards
• Multi-signature wallet controls
• Regular security reviews and updates

What tokens can I trade on WicSwap?

You can trade any WRC-20 token on WicChain, including:

• Native tokens (WIC, WICS)
• Bridged assets (ETH, BTC, USDT, USDC)
• Community tokens
• New project tokens (after proper verification)

Trading Questions

How do I start trading on WicSwap?

1. Connect a Web3 wallet (MetaMask recommended)
2. Add WicChain network to your wallet
3. Get some WIC tokens for transaction fees
4. Visit wicswap.com and start trading

What are the trading fees?

• Trading Fee: 0.25% per swap
• Distribution: 0.17% to liquidity providers, 0.08% to protocol
• Network Fee: Variable WIC gas fees (typically $0.001-0.005)

Why did my transaction fail?

Common reasons for failed transactions:

• Insufficient gas: Increase gas limit
• High slippage: Increase slippage tolerance
• Price impact: Trade amount too large for liquidity
• Expired transaction: Submit transaction faster

What is slippage and how do I set it?

Slippage is the difference between expected and actual trade prices. Set it based on:

• 0.1-0.5%: Stable pairs with high liquidity
• 1-2%: Volatile tokens or smaller pools
• 3%+: Very volatile or low-liquidity tokens

Can I cancel a pending transaction?

Yes, you can cancel pending transactions by:

1. Sending a new transaction with the same nonce
2. Using higher gas fees to replace the transaction
3. Using your wallet's "Cancel" or "Speed Up" feature

Liquidity and Farming Questions

How do I provide liquidity?

1. Go to the Liquidity section on WicSwap
2. Select a token pair
3. Add equal values of both tokens
4. Receive LP tokens representing your share
5. Optionally stake LP tokens in farms for WICS rewards

What is impermanent loss?

Impermanent loss occurs when the price ratio of your pooled tokens changes. The loss is "impermanent" because it only becomes permanent when you withdraw liquidity. Trading fees and farming rewards often compensate for this loss.

How are farming rewards calculated?

Farming rewards depend on:

• Your LP token share in the farming pool
• Pool allocation points (multiplier)
• Total WICS emissions per block
• Time staked in the farming pool

When should I harvest farming rewards?

Consider harvesting when:

• Gas fees are low relative to rewards
• You want to compound rewards into more farming
• You need WICS for staking or governance
• Rewards have accumulated substantially

Can I withdraw liquidity anytime?

Yes, you can withdraw liquidity anytime by:

• Removing LP tokens from farms (if staked)
• Going to the Liquidity section
• Selecting "Remove" for your position
• Confirming the transaction

WICS Token Questions

What is the WICS token used for?

WICS has multiple utilities:

• Governance: Vote on protocol decisions
• Staking: Earn platform fees and rewards
• Farming Boosts: Multiply farming rewards up to 2.5x
• Fee Discounts: Reduce trading fees up to 25%

How can I get WICS tokens?

You can obtain WICS through:

• Trading: Buy on WicSwap or external exchanges
• Farming: Provide liquidity and farm for rewards
• Staking: Stake existing WICS for more rewards
• Airdrops: Participate in community events

What is WICS staking?

WICS staking allows you to:

• Lock WICS tokens to earn platform fees
• Receive governance voting rights
• Boost your farming rewards
• Access exclusive features and benefits

Are there lock periods for staking?

WicSwap offers both flexible and locked staking:

• Flexible: No lock period, lower rewards
• 30-day lock: Moderate boost
• 90-day lock: Good boost
• 180-day lock: Maximum rewards

Technical Questions

What wallet should I use?

Recommended wallets:

• MetaMask: Most popular, easy setup
• Trust Wallet: Mobile-friendly option
• WalletConnect: Connect various wallets
• Hardware Wallets: Ledger, Trezor for security

How do I add WicChain to MetaMask?

Add these network details to MetaMask:

Network Name: WicChain Mainnet
RPC URL: https://rpc.wicchain.org
Chain ID: 8899
Currency Symbol: WIC
Block Explorer: https://explorer.wicchain.org

Why are my tokens not showing in my wallet?

Try these solutions:

• Import token: Add token contract address manually
• Refresh wallet: Disconnect and reconnect
• Check network: Ensure you're on WicChain
• Transaction confirmation: Wait for full confirmation

How do I bridge tokens to WicChain?

1. Visit the WicChain Bridge at bridge.wicchain.org
2. Connect wallets on both source and destination networks
3. Select tokens and amounts to bridge
4. Pay bridge fees and confirm transactions
5. Wait for processing (5-30 minutes)

Security Questions

How do I keep my funds safe?

Follow these security practices:

• Use hardware wallets for large amounts
• Verify contract addresses before interacting
• Start with small amounts when trying new features
• Keep seed phrases secure and private
• Use official links only

What should I do if I suspect a scam?

If you encounter suspicious activity:

• Don't interact with unknown contracts
• Report to the WicSwap team immediately
• Warn the community on official channels
• Revoke approvals for suspicious contracts

How do I revoke token approvals?

Use these tools to manage approvals:

• WicChain Explorer: View and revoke approvals
• Revoke.cash: Third-party approval manager
• Wallet interfaces: Some wallets have built-in tools

Troubleshooting

My transaction is stuck/pending

Solutions for stuck transactions:

1. Wait: Network congestion may cause delays
2. Increase gas: Use higher gas fees
3. Replace transaction: Send with same nonce
4. Check network: Ensure proper network connection

I can't connect my wallet

Common wallet connection issues:

• Browser compatibility: Try different browsers
• Wallet updates: Ensure wallet is updated
• Network settings: Check WicChain network configuration
• Cache clearing: Clear browser cache and cookies

Prices seem wrong or outdated

Price display issues:

• Refresh page: Reload the application
• Check internet: Ensure stable connection
• API issues: Temporary data provider problems
• Browser cache: Clear cache and hard refresh

I lost my transaction hash

Find your transaction:

• Wallet history: Check your wallet's transaction list
• Block explorer: Search by wallet address
• WicSwap interface: Check recent transactions
• Etherscan equivalent: Use WicChain explorer

Getting Help

Where can I get support?

Official support channels:

• Discord: Real-time community help
• Telegram: Official announcements and chat
• Twitter: Updates and quick responses
• Email: support@wicswap.com for complex issues

How do I report bugs?

Report bugs through:

• GitHub: Create detailed issue reports
• Discord: Bug report channels
• Email: bugs@wicswap.com
• Community forums: Public discussions

Can I suggest new features?

Yes! Submit feature requests via:

• Governance proposals: For major changes
• Community forums: For discussion and feedback
• Social media: Tag official accounts
• Developer channels: Technical suggestions

Still have questions? Join our community on Discord (opens in a new tab) or visit our Help Center (opens in a new tab) for more assistance!